Metadata
| Creators: | Nudhwar, Pawan and Malhotra, Neeru | ||||
|---|---|---|---|---|---|
| Keywords: | Age, Call Centres, Customer Service, Employment, Incentives, Job Changing, Job Satisfaction, Motivation, Performance, Repetitive Work, Wages, Aspiration, Career Development, Delhi, Fringe Benefits, India, Job Evalutation, Managerial Characteristics, Mumbai, Promotion (Job), Satisfaction, Working Conditions, Bangalore, Career, Employment History, Gender, In-Service Training, Job Requirements, Managers, Occupational Training, Telephone Help Lines | ||||
| Divisions: | College of Business and Social Sciences > Aston Business School > Work and Organisation | ||||
| Funders: | Economic and Social research Council | ||||
| Projects: | HRM Systems, Internal Marketing and Performance in Indian Call Centres | ||||
| Grant number: | RES-000-22-1876 | ||||
| Data Publisher: | UK Data Archive | ||||
| Date Made Available: | 29 July 2010 | ||||
| Collection period: |
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| Data Collection and Processing Methods: | Postal survey | ||||
| Identification Number: | https://doi.org/10.5255/UKDA-SN-6487-1 |
Nudhwar, Pawan and Malhotra, Neeru (2010) Internal Marketing and Performance Surveys of India Call Centres, 2007-2009. [Dataset] UK Data Archive. Available from: https://doi.org/10.5255/UKDA-SN-6487-1
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